Terms and Conditions

CARBEEZ LEGAL

1. BOOKING TERMS AND CONDITIONS

The amount booked includes what is expressly indicated in the summary confirmed at the end of the booking process and by the email. The category of the booked vehicle is guaranteed at the time of booking, but not a specific model. By confirming the booking, the customer acknowledges having read and accepted these conditions. Rates are calculated based on the collection/return to the same rental location. Rental days are calculated on a 24-Hour basis from the vehicle’s pick-up time. The rental car must be returned no later than one hour (59minutes) from the specified drop off time. If the return of the rental car is delayed for over one hour (59min) from drop-off time, the renter will be charged an additional day’s rate. Any additional charge for extra equipment shall be paid locally. Services from the Car rental company shall not be provided for any unconfirmed reservation/s.

2. OUR RATE INCLUDE

Basic Protection Plan, Unlimited mileage, routine vehicle maintenance, licensing fees, preparation of the vehicle including sanitization, registration fees, and change of car in case of breakdown.

3. OUR RATES DO NOT INCLUDE

Total elimination of damage and theft penalties, optional insurances, location surcharge, excess waiver options, fuel, refueling service charge, fines, optional clauses, extras, supplements, additional service in case of fines, vehicle traffic congestion charge (CVA), parking tickets, and any other penalties or charges issued by the authorities related to the vehicle circulation, and anything not expressly included.

4. CAR GROUPS & MODELS

CarBeez offers a wide variety of makes within each car group or category. The vehicle makes & models used on the website are only an indication of the most likely type of vehicle supplied within each car group however this is not guaranteed. Carbeez Car Rental guarantees that in case an alternative brand of vehicle is supplied, it will at the least have the same features and specifications of the category booked in terms of the approximate size, air-conditioning, number of doors and transmission type. A free vehicle upgrade will be provided should a car within the confirmed category be unavailable at the time of pick up.

5. REQUIRED VALID DRIVING LICENSE AND ORIGINAL VALID ID CARD AND/OR PASSPORT

For the rental of vehicles, the driver must have an original valid driving license. Together with the driving license, the driver must be in possession of an original and valid Identity Card and/or passport and a valid credit card on the main drivers’ name with sufficient credit to cover the amount which will be frozen on it as a warranty upon pick up of the vehicle. If ever one of the three above requested documents is missing, it will not be possible to deliver the booked vehicle and a fee of cancellation will be charged to the credit card provided at the time of the booking reservation. In no cases will militarily driving licenses, temporary driving licenses, copies of driving licenses be accepted. All driving licenses reporting non-Latin characters (e.g. Japanese, Chinese, Russian, Arabian, etc.) are not accepted unless translated by a consulate or embassy in Latin characters together with the original.

6.IMPORTANT INFORMATION

Driving on unpaved roads is strictly forbidden. If the customer does not wait for the checking of the car in his presence, at the end of the rental, he will be held responsible for any damages found other than those marked on the checkout vehicle condition report, once our local staff collect the vehicle and inspect it. Moreover, an out of hour fee will be applied. Renter shall not either use and/or drive the vehicle and/or allow it to be used or driven beyond the limits of the island of Malta, except for traveling to Gozo island. In case of theft and/or accident and/or damage of any kind occurred in the above mentioned non-authorized countries, the main driver will be held totally responsible for any event even if he has undersigned for a full protection clause and is obliged to hand out a written and detailed police report regarding the event.
The renter shall be required to file a police report (even in the case of damage) to be covered by Insurance and in any kind of accidents that may occur. In the case that the renter chooses not to file a police report, the renter will not be covered by the insurance.
In the case that the driver is hospitalized then the accident is to be reported to the Car Rental Company, and proof (medical certificate) that driver was in the hospital is to be presented. The renter is not covered by any insurance cover for accidents caused by or as a result of alcohol, drugs, or transportation of illegal materials.
Any personal insurance stipulated by the customers with third party companies is valid exclusively between the customer and the contracting company. In the event of theft or damage to the rented car, your liability towards the rental company cannot take into consideration this third party insurance, and it will be according to the type of rate booked, the protection plans purchased and the General Rental Conditions. The maximum permitted length of a rental is of 28 days after which the customer must return to the pickup office to close the rental agreement and open a new one.

7. AGE RESTRICTIONS

The minimum age for renters on all car categories is 21 years of age. Drivers between 21 years of age and 25 years of age shall be required to purchase an extra insurance cover. The maximum renters’ age for all car categories is 75 years old. Drivers/renters between the ages of 71 years and 75 years old shall be required to purchase an extra insurance cover.

8. CONDITIONS OF PAYMENT

The main driver is always required to hold a valid credit card held in his name. We do not accept any cash payment, debit cards, or pre-paid cards. The renter must hold his car rental reservation and present it to the car rental representative at the pickup time and location. The deposit/preauthorization is held on the credit card for 30 days and is automatically released by the bank. A deduction of €25.00 from the amount to be refunded will be charged for bank transfers. In the event that you fail to present a valid credit card, or there is a lack of sufficient funds available on the credit card provided, or the credit card is not held in the main drivers’ name, the car rental company reserves the right to refuse to release the rental vehicle and a charge of €50.00 In such cases, there shall be no reimbursement or refund for the funds already paid by the renter. Any changes to the rental agreement resulting in an amount due less than what prepaid, does not entitle the customer to any refund. In case of Debit Card for the pre-authorization, there will be an administration charge of €35 will apply and a €25 for bank transfer charges. In such a case the customer agrees to provide to the staff of the station, the full details of his bank account (IBAN).

Accepted credit cards: VISA CREDIT, MASTERCARD CREDIT and DEBIT CARD. We do not except PRE-PAID CARDs, American Express, Cash Payments are not accepted.

9. CURRENCY

All our rental charges and transactions are processed in Euro currency. The rate of exchange used to convert to Euro will be determined by our credit card company and may vary from the one advertised on our site at the time of booking.Accepted credit cards: VISA CREDIT, MASTERCARD CREDIT We do not except PRE-PAID CARDs, Debit Cards, American Express, Cash Payments are not accepted.

10. PRE-PAYMENT

The Pre-Payment is an irrevocable purchase proposal that the customer makes in favour of the Rental company when booking the rental. Upon confirmation of the booking, the customer who has chosen the pre-payment option undertakes to pay a guarantee equal to the cost of the service booked. The deposit sum is retained, in the price account, upon signing the rental contract. The amount due on confirmation of the booking can be paid by credit card. At the time of the rental, the customer must present a credit card in his name, registered and internationally recognized, (Visa, Mastercard, Amex, Diners) for the blocking of the security deposit, where required.

11. BOOKING MODIFICATIONS

The customer can modify the booking without any charge up to 24hrs of the pickup time. In the event that the customer changes the relevant booking data (group booked, pick-up/drop-off date/ time, pick-up/drop-off location) the system may not guarantee the availability of the vehicle and/ or the rate initially booked and/ or prepaid. If, because of the changes, an amount higher than the prepaid amount is due, the customer must pay the difference with a new payment. If the balance amount is lower, no refund is due, and the difference is retained as a penalty.

12. BOOKING CANCELLATIONS

All cancellations must be sent to [email protected] and a confirmation email of such cancellation will be sent to you directly in reply. The customer can cancel the reservation before the date/time of collection of the vehicle without any charges on him, up to 24hours before the collection of the vehicle. If the cancellation occurs in the 24hours preceding the vehicle pick up, the customer is required to pay a penalty fee which will be charged to his credit card. In the event of prepayment, the customer can obtain a refund of any prepaid amount, by submitting a request to the reservations department always against a penalty fee.

Rentals Contact number: +356 9999 2337
Rentals E-mail: [email protected]

13. NO-SHOW POLICY

1.If the customer does not show up for the collection of the vehicle without having canceled the booking.
2.Failure to pick up the car at the arranged time and date after elapse of a 1-hour gross period.
3.Failure to provide the documentation required to pick up the car.
4.Failure to provide a credit card in the main driver’s name with enough available funds on it.

A penalty equal to the entire amount booked and possibly prepaid will be charged.

The Car Hire company reserved the right to refuse to provide a rental car if the customer fails to arrive on time (after elapse of 1 hour gross period) with all necessary documentation and a credit card in the booking name with enough available funds for the cars security deposit. In such circumstances, there shall be no reimbursements for funds already paid by the renter.

14. DELAYS

At the time of the booking, the customer is required to indicate the flight number if coming in by airline. In the presence of this information, the vehicle is kept available up to a maximum of 59 minutes after the flight has landed. In the event of the vehicle not being picked up within the 59min time frame, the No Show policy applies, and the full reservation amount will be charged.

15. SECOND DRIVER

This additional fee is optionally available at a daily charge to cover more than one driver on the rented vehicle during the rental duration. All additional drivers must present their driving license at the time of rental to be insured. The main driver will be solely responsible for the rental vehicle in any case that may arise.

16. PRIORITY CHECK-IN

Customers who want to skip the ordinary queue and get the car quickly can choose for the “Priority Check-In” service. In this case, the reservation must contain the following details: exact customer’s name and surname (which must be the same reported on the driving license); driving license number; driving license date and place of issue; driving license date of expiry; a valid and regularly reachable phone contact.

17. FINES AND PARKING TICKETS

The customer is responsible to pay all fines before departure. For any fines paid through the Lessor, the customer will be responsible to pay an administration fee and the fine that was received by the customer. At the end of the rental period, if the customer provides proof of the payment of the traffic fine, no amount will be charged by the lessor.

18. OUT OF OFFICE HOURS CHARGE

All rentals commencing outside of office hours (20:00h-08:00h) or on Public Holidays are subject to a one time “Out of hours” charge. This charge is clearly indicated on our booking process and/or your confirmation voucher. For all pick-ups outside the regular working hours (08:00h-20:00h), a charge will be applied.

In the case of “Out of Office hours,” the reservation customer is obliged to forward his mobile number and all flight details to [email protected] 48hrs prior to flight arrival time.

Out of Office Hours includes public Holidays of Malta which can be found in the table below:

19. FUEL POLICY AND REFUELING COSTS

All vehicles are delivered with a ‘Full-to-Full’ fuel tank at the pickup time. Should the vehicle be returned without a full tank of fuel, there will be an administration fee for refueling service and a rate for missing fuel shall be that of €2.50 per liter. Any unused fuel is not refundable. Fuel is not included in the rates and it is payable at the rental desk. Wrong refueling charges apply and can be found on the damage list.

20. PREPAID FUEL POLICY

Vehicles are supplied with a Half or Full fuel tank - depending on the rental period. We recommend to our clients to return the cars Empty as no refunds will be given at the end of the rental for the unused fuel.

21. CHECK OUT VEHICLE REPORT

The customer is obliged to carefully check the conditions of the vehicle before leaving the parking area. Should the client notice any difference regarding the condition of the vehicle upon signing the rental agreement, he must immediately inform the rental assistant. The customer will not be able to complain about any difference in the condition of the vehicle he will notice after signing the rental agreement and the checkout sheet and after the delivery of the vehicle as he will be deemed solely responsible for the damages. Any complaint arising from such matters will not be accepted.

22. 24/7 ROAD ASSISTANCE

In case of accident or breakdown of the vehicle, the customer is required to call on our Emergency Number +356 9999 2337

In case of any damage causing the breakdown of the vehicle, as per articles 1561, 1562, and 1563 of the Civil Code, the customer will be charged for the tow truck fee of €100 (Incl Vat) for Malta and €180 (incl Vat) for Gozo towage, excluding the ferry fees which have to be paid at the Mgarr Ferry terminal. If after having requested a tow truck, the vehicle is not towed away, either by choice or by fact related to the renter, this latter will be charged with 50% of the towing service expenses.

By purchasing the 24/7 Road Assistance protection plan, on our extras booking page, will exempt the customer from paying the towing fee service expenses, provided that the tow truck service is not caused by some event due to malice or negligence. The 24/7 Road Assistance protection plan eliminates, in any case, the liability for the tow truck service fee in case of: out of power battery, wrong fueling, loss of keys, or locking of keys inside the vehicle.

23. NO SMOKING POLICY

All our vehicles are strictly non-smoking. It is against the law to smoke in public places. The vehicle is considered a public place, so you are not allowed to smoke in it. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply. A valeting fee will be applied.

24. PETS ON BOARD

No pets onboard are allowed on board the rented vehicle. Only guide dogs are accepted, and a valeting fee will be applied.

25. LOST KEYS / REPLACEMENT OF KEYS

If the key to the vehicle is lost or needs to be replaced, the company will charge the renter according to the damage price list minimum charge of €400 (inc. vat) to a maximum of €600 (inc. vat), an Administration Fee will be applied, and a day (1) ‘Loss of Use’ flat fee of €100 per case.

26. CROSS BORDER INFORMATION

Our vehicles can be driven only in Malta; the customer fully acknowledges that the vehicle must be returned to the Malta Airport location. One-way rentals also with Gozo are not available therefore the customer will be considered solely responsible to pay for all the expenses to recover the car. It is strictly forbidden to drive the vehicles in a country other than Malta and Gozo Island. In case of theft and/or accident and/or damage of any kind occurred in the above mentioned non-authorized countries, the driver will be held totally responsible for any event even if he has undersigned.In case of damaged keys, a delivery fee applies together with a minimum of €200 and a maximum of €300 to repair the keys damaged.

27. INSURANCE EXCESS AMOUNTS

The subject that a valid insurance policy can be enforced without exclusion, the renter’s financial responsibility is limited to the excess (deductible) amount specified in the rental agreement. The excess charge is the portion of the total repair costs for which the renter is responsible. This is payable in the event of an insurance claim in all circumstances of damage, whether resulting from accident, theft, attempted theft, fire, hit and run situations, vandalism, or other.

In cases where damages are minimal and repair costs amount to less than the excess amount, the renter’s liability will be limited to the actual damage repair cost including any administration expenses, loss of use of the vehicle, and other costs determined by the company at the time. The excess charge will not be payable if a Third Party accepts liability (in writing) for any damage or accident. The vehicle’s insurance policy is subject to strict terms and conditions, the most important of which are outlined below:

BASIC PROTECTION PLAN

The Basic Protection Plan is included in the car rental price. This Plan includes Third-Party Liability witch pays out if you hurt anyone or damage anything with your hire car, as well as Theft Protection meaning you won't have to pay for a new car if the rental car gets stolen.

SILVER PROTECTION PLAN

With the Silver Rental Package, the renter’s excess responsibility in case of any damage resulting from accident, vandalism, fire, theft, or loss of the vehicle will be reduced to €500 on car groups A-D, €700 on car groups DD-G and €900 on car group H.

GOLD PROTECTION PLAN

With the Gold Rental Package, the renter’s excess responsibility in case of any damage resulting from accident, vandalism, fire, theft, or loss of the vehicle will be reduced to € 300 for all groups. This plan includes: 24-hour roadside assistance, towing service, PAI, and WURG.

28. INSURANCE CONDITIONS

Insurance options

Insurance_Conditions-T&C-no28

Car Groups


BASIC

Protection Plan

EXCESS



SILVER

Protection Plan

EXCESS



GOLD

Protection Plan

EXCESS


A

Mini

€ 1,300

€ 500,00

€ 300,00

AA

Economy

€ 1,300

€ 500,00

€ 300,00

B

Economy Exclusive

€ 1,650

€ 500,00

€ 300,00

C

Economy Exclusive 2

€ 1,650

€ 500,00

€ 300,00

CC

Compact

€ 1,650

€ 500,00

€ 300,00

D

Compact Exclusive

€ 2,000

€ 500,00

€ 300,00

DD

Compact Exclusive 2

€ 2,250

€ 700,00

€ 300,00

E

Intermediate

€ 2,250

€ 700,00

€ 300,00

EE

Intermediate Exclusive

€ 2,500

€ 700,00

€ 300,00

F

Full Size

€ 2,500

€ 700,00

€ 300,00

G

Full Size Exclusive

€ 2,500

€ 700,00

€ 300,00

H

Premium

€ 2,700

€ 900,00

€ 300,00

29. WURG (WHEELS, UNDERCARRIAGE, ROOF & GLASS)

This insurance is optionally available at a daily charge to cover the vehicle’s wheels, tires, rims, and glass components (windows, side mirrors, windshield, etc…). The cost of this optional insurance is subject to the rental agreement.

WURG

WURG

Groups

A - AA

Groups

B - C - CC

Groups

D

Groups

DD - E

Groups

EE - F - G

Groups

H

WHEELS Protection

€ 5,00

€ 6,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

UNDERCARRIAGE Protection

€ 5,00

€ 6,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

ROOF Protection

€ 5,00

€ 6,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

GLASS & WINDSCREEN Protection

€ 5,00

€ 6 ,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

TIRE Protection

€ 5,00

€ 6,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

MECHANICAL Protection

€ 5,00

€ 6,00

€ 7,00

€ 8,00

€ 10,00

€ 12,00

30. INSURANCE

Our rates are inclusive of a maximum of € 5.000.000,00 per single accident covering public liability, animals, and property.

31. PERSONAL ACCIDENT INSURANCE (PAI)

This insurance is optionally available at a daily charge to cover the driver and passengers’ medical expenses in case of bodily injury including death, loss of sight, loss of limbs, permanent and/ or temporary or partial disablement. The policy will pay according to the type of injury and based on the benefit levels indicated in the policy. The cost of this optional insurance is subject to the rental agreement.

32. PROCEDURE IN CASE OF ACCIDENT

Procedure in case of an accident, with or without a third party, a written and detailed Police declaration must be handed out according to the rules established by law. In case of an accident with a third party, it is absolutely necessary to present a Police report including registration number, insurance company details, name and surname of the driver and of all possible witnesses, name, and surname of the owner of the vehicle (which can be found on the car documents). If new damages (not pre-existing upon pick up) are found when checking the vehicle in (drop off), and if these are not covered by the clauses reducing and/or eliminating Customer’s liability (SILVER Protection Plan and/or PAI Protection Plan or Gold Protection Plan), the procedure will be the following: · in case of damage included in the RCT “Damage Table”, the drop off location identifies the damage immediately and jointly with the Customer, quantifies it and proceeds with charging the relevant amount on his credit card; · in case of damage not included in the RCT “Damages Table”, once it has been identified jointly with the Customer, the drop off location freezes, by way of caution, an amount on his credit card without charging it and waiting for the damage to be quantified by an appropriate damage report. Once the damage report has been issued by the car rental company, the Customer will be sent a communication with the documents showing the damage and the relevant quantification. When 5 days have gone by after this communication, the amount quantified by the damage expert will be charged; · in all cases where it is not possible to identify the damage jointly with the Customer (for any cause due to him) the Lessor freezes an amount on his credit card by way of caution without charging it and proceeds with the quantification of the damage either by the RCT Damages Table or by a damage expert. The customer will then be sent a communication with the documents showing the damage and the relevant quantification. When 5 days have gone by after this communication, the amount quantified by the damage expert will be charged; · Customer can dispute the damage and/or its quantification. In such cases, the Lessor takes the Customer’s reasons and gives feedback for them. If the Customer’s dispute is met, no charge will be made, or a refund will be made if the damage has already been charged. If the Customer’s dispute is received within 5 days after the communication sent to him and containing the charge notice, the file will be temporarily kept on stand-by and no charge will be made until all checks have been completed. In case Customer reports a claim for an accident not caused by him (Accident Report Form –CID- with Customer’s signature only), the Lessor will charge him, by way of caution, an amount quantified by the RCT Damages Table or by an appropriate damage report (in case of damages not included in the RCT Damages table waiting for the file to be completed by the Insurance Company. In case of insurance compensation, this will be deducted from the amount charged to the Customer. If the damage caused by the accident is attributed to the Customer, then he will also be charged for the damage report cost (in case this has been issued) and for the postal fees. Only in case, a Customer who reports a claim not caused by him hands out also an Accident Report Form –CID- signed by the third party, then he will not be charged for the amount contractually stated as damage responsibility. If the third party’s insurance company does not pay the damage because the hereabove form (CID) results incomplete, inadequate, or the accident results being in contributory negligence or passive, the amount of the damage caused to our vehicle up to a maximum of the damage penalty contractually stated will be claimed by the Lessor. The Damage Report Form –CID- signed by the third party must be always handed out even if the damages are covered by the subscription of the optional clauses for limitation and/or elimination of liability (SILVER Protection Plan and/or PAI Protection Plan or Gold Protection Plan)

33. SPECIAL RENTAL CONDITIONS

The following conditions apply to rentals booked through the website www.carbeez.rent, the CarBeez Car Rental call centre, or directly to CarBeez Car Rental location, as well to rentals made with no previous booking. Some conditions may change in case of booking made through an intermediary or for corporate agreements. Please see also our Special Rental Conditions.

34. DAMAGES CAUSED BY VEGETATION

The customer will be liable for any damages caused to the vehicle due to vegetation, even if he has subscribed to the GOLD Protection Plan, as this can be considered his negligence to drive the car in the countryside or in places where the vegetation can cause scratches and damages to the vehicle.

35. NEW DAMAGES ON THE VEHICLE

If any damages not pre-existing upon pick up are found when checking the vehicle in (drop off), these are quantified by sticking to the RCT Damages Table and to the criteria explained to the relevant explanatory sheet. All damages not reported on the RCT Damages table will be quantified by the appropriate damage report issued based on the car Manufacturers pricelist. In case of damage or theft (total or partial) occurring to the rental vehicle, the client will be liable to pay for an inclusive amount of €100 (vat inc.) as an additional service.

36. ‘LOSS OF USE’ TIME POLICY

Loss of use charge shall be applied when the vehicle becomes unable to be used for a period, in case of repairs required due to damages and/or loss of keys occurring within the rental period, and a one-time fee will be applied. In case of damage or theft (total or partial) occurring to the rental vehicle, the client will be liable to pay for an inclusive amount of €100 (vat inc.) as an additional service.

37. ABANDONED VEHICLE POLICY

In the case of the renter abandoning the rental vehicle and not returning it to the drop-off time and location, the renter is hereby granting authorization, agreeing and accepting that he will be charged the Abandoned Vehicle Fee together with any damages discovered on the rental vehicle, from his credit card, and these in accordance with the car rental company’s damage price list, and incurring any towage Fees need be. In such cases, the renter is giving his express consent to the car rental company to carry out a charge either from the deposit or a separate transaction/ delayed charge transaction (within a restriction of a maximum 1 day) from the credit card provided. Photo of abandoned vehicle and declaration from the rental company will be provided. In case of damage or theft (total or partial) occurring to the rental vehicle, the client will be liable to pay for an inclusive amount of €100 (vat inc.) as an additional service.

38. DATA PROTECTION

Personal Data of the renter such as the renters’ name, surname, identification number, residential address, email, mobile number, banking/ credit card details, will only be used for the restricted purpose of registering the renter and for managing the business relationship thereafter. Under the Data Protection Law (General Data Protection, GDPR EU Regulation 2016/679), personal data may only be processed for lawful purposes. In case of damage or theft (total or partial) occurring to the rental vehicle, the client will be liable to pay for an inclusive amount of €100 (vat inc.) as an additional service.

39. COMPLAINTS

We are committed to providing You with an exceptional level of service and customer care. If You have a Complaint about this rental, we want to hear about it so We can try to put things right. Please Email Us at [email protected] In case of damage or theft (total or partial) occurring to the rental vehicle, the client will be liable to pay for an inclusive amount of €100 (vat inc.) as an additional service.
We will deal with Your Complaint, for free as soon as We can and try to reach a resolution that both You and We are happy with. We aim to give You a response within 15 days and We will notify You if We believe it will take longer, If We are unable to reach a resolution.

40. EXCLUSIVE RELEVANT COURT AND JURISDICTION NOTICE

For any dispute arising out of this contract, the parties agree that such disputes shall be referred to exclusively competent Authorities, Tribunals or Courts of Malta; or, if agreed between the parties, to arbitration proceeding as contemplated by the Arbitration Act (Chapter 387 of the Laws of Malta). The rental agreement is governed by the Maltese Law, and therefore such Law is to be applied to any dispute arising therefrom.

Rates and Conditions are subject to change without prior notice.

Customers’ responsibility in case of damages and theft of the rental vehicle.

The rental agreement contains specific information about the rules regarding the responsibility in using the vehicle. Among this information, it is particularly important the compliance to the rules about the correct and diligent use of the rented vehicle (such as avoiding to drive the vehicle on unpaved roads and sticking to the usual rules of attention and maintenance), as well as the compliance to the traffic rules. All customers are invited to kindly go through the current General Conditions carefully. We also remind that, in addition to the circumstance clearly stated by the law, the exemption/ reduction of liability will not be effective in case of malice or negligence, as per articles 1031, 1032, and 1033 of the Civil Court.

The Hirer/ renter hereby acknowledges having read and understood all the terms and conditions related to this rental agreement. The hirers/ renter’s signature on the rental agreement confirms the acceptance of all the terms and conditions of the Car Rental Company including the separate documents signed upon rental of the vehicle. Such signatures constitute hirers acknowledgment, acceptance, and authorization for the Car Rental Company to charge the hirers/ renters credit card the amounts specified and due in the accordance with such documentation.

41. ADDITIONAL EQUIPMENT/ SERVICES

Child Seat


We offer baby, infant, child, and full backed booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 25kgs. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away. Please note: All children must normally use a child car seat until they’re 12 years old or 135cm tall. Fee per day will be charged upon collection. In case of damage to the seat, a fee will be applied for its replacement.

Go Pro


Eternalize the magical moments of your trip with GoPro footage and prove that it is not just imagination, but the actual beauty of Malta. It is possible to request the Go Pro when booking the vehicle. The relevant Go Pro surcharge, to be paid upon pick up of the vehicle. A deposit will be requested at the time of collection. In case of theft and/or damage and/or loss of the GoPro, a full declaration will have to be handed to the car rental office by the customer, and a charge will be applied. In case of GoPro loss/ bag loss and/or loss of GoPro windshield holder, a penalty will be applied for each lost item.

GPS GARMIN SATELLITE NAVIGATION


It is possible to request the GPS Navigation System when booking the vehicle. The relevant GPS surcharge, to be paid upon pick up of the vehicle. A deposit will be requested at the time of collection. In case of theft and/or damage and/or loss of the GPS, a full declaration will have to be handed to the car rental office by the customer, and a charge will be applied. In case of GPS loss/ bag loss and/or loss of GPS windshield holder, a charge will be applied for each lost item.

PRIORITY CHECK-IN


Customers who want to skip the ordinary queue and get the car quickly and get going can choose the “Priority Check-In” service. In this case, kindly send us an email to [email protected] stating the renters Name & Surname, flight number, arrival time and destination coming from, and a contact number. Service charge applies.